Privacy Policy

How we handle & use your information

We may collect, hold and use some of your personal data and so here will provide more information about how this works.

Please read it carefully and ensure that you understand it.  If you do not accept and agree with any part of it please stop using the website immediately, because you’re continuing use of our website will be seen as your acceptance of it.

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Definitions and Interpretation 

Meanings of phrases within this document:

Data:

Any information that a user of the website provides to us, through our “Contact” page, or through emailing us relating to any person who can be directly or indirectly identified from that information.

We/Us/Our:

Rush, Witt & Wilson Limited
(Company Registration Number: 05124717)

Rush, Witt & Wilson (Tenterden) Limited
(Company Registration Number: 06421770)

Rush, Witt & Wilson – Northiam

Registered Office for all of the above:

30-34 North Street, Hailsham, East Sussex BN27 1DW

You/Your:    

A user of the website

The Website: 

www.rushwittwilson.co.uk

www.rushwittwilson.com

Company Information

Rush, Witt & Wilson Limited
(Company Registration Number: 05124717) (VAT Number: GB 621747348)

Rush, Witt & Wilson (Tenterden) Limited
(Company Registration Number: 06421770) (VAT Number: GB 922157736)

Rush, Witt & Wilson – Northiam
(VAT Number: GB 762505436)

Trading Name for all of the above: Rush, Witt & Wilson

We are a member of The Property Ombudsman Scheme.

If you have any questions about the website or the use of your data, please contact Alan Crouch by phone on 01797 253681 or by email at [email protected]

Users Rights

As a user you have the following rights –

• A right to be informed about our collection and use of personal information;
• A right of access to the personal information we hold about you;
• A right to rectification if any personal information we hold about you is inaccurate or incomplete;
• A right to ask us to delete any personal information held about you unless we are obliged to retain the information for other legal reasons;
• A right to restrict or prevent the processing of your personal information;
• A right to data portability (obtaining a copy of your data to re-use with another service or organisation);
• A right to object to the use of your data for particular purposes.

Data Collection

Except where you contact us directly through any of our contact options available on the Website you we do not collect any personal data from you.

If you contact us or send us an email, we will retain the details you provide to us including your name, your email address, and any other information which you choose to give us.

However, we do place cookies on your computer or device. These cookies may provide us with user data for the purposes as set out in the table below.

Please note, if consented, these cookies may also be shared by embedded third-party services that our website provides, such as the Homewise calculator, to measure performance.

Cookie Policy

The following first party Cookies may be placed on your computer:

Name of Cookie / Purpose

N / A

… and the following third party Cookies may be placed on your computer:

Name of Cookie / Provider / Purpose

Name of Cookie	First / Third Party	Provider	Purpose
__cf_bm	Third	Cloudflare	Strictly Necessary The __cf_bm cookie supports Cloudflare Bot Management by managing incoming traffic that matches criteria associated with bots. The cookie does not collect any personal data, and any information collected is subject to one-way encryption.

This Website uses analytics services provided by Matomo. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how Users use the Website. This, in turn, enables us to improve the Website and the services offered through it.

Because Matomo is an ethical alternative to conventional analytics services, it allows us to anonymise data to make sure no personal data is collected.

Opt-out complete; your visits to this website will not be recorded by the Web Analytics tool. Note that if you clear your cookies, delete the opt-out cookie, or if you change computers or Web browsers, you will need to perform the opt-out procedure again.

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

You are not opted out. Uncheck this box to opt-out. You are currently opted out. Check this box to opt-in.

The tracking opt-out feature requires cookies to be enabled.

Name of Cookie / Provider / Purpose

N / A

Using Your Information

Where we hold any personal information, it will be processed and stored securely, for no longer than is necessary, considering the reason it was provided to us.

We will potentially:

Reply to your email;

Provide details on the properties requested, plus any others we think may interest you;

Offer or provide you with the services requested, plus any others we think may interest you;

We will delete your personal information once your request has been met or the service has been provided, except where –

You were interested in details of properties we are offering, when we will continue to hold your information in order to send you information on other properties that may interest you;

You become a client or a buyer of a property;

You require us to retain it for longer;

We are required to retain it for longer for other legal reasons.

You have the right to withdraw your consent to us using your data and to request that we delete it.

Storage of your Data

Your data will only be stored in the UK.

Accessing Your Data

You have a right to ask for a copy of any personal information we hold on you free of charge. Please contact Alan Crouch by phone on 01797 253681 or by email at [email protected] to make a request.

Changes to our Policies

We recommend that you check this page regularly to keep up-to-date, as we reserve the right to change this Policy from time to time if our policies change or the law changes. Any changes will be posted on this page of the website and you will be deemed to have accepted changes to the Policy on your first use of the website following the changes.

Applicability

This Policy applies only to your use of this website. The website may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the policies of any such websites before providing any data to them.

Complaints

If you have any cause for complaint about our use of your personal data, please contact Alan Crouch by phone on 01797 253681 or by email at [email protected] We will address your concerns and attempt to solve the problem to your satisfaction. You also have the right to lodge a complaint with the Information Commissioner’s Office. For further information about your rights, please contact the Information Commissioner’s Office, or your local Citizens Advice Bureau.