John’s Reflections on Technology in Estate Agency

John, who runs the Bexhill office, reflects on how technology has transformed estate agency. Years ago, everything was paper-based, with property details limited to a short description and perhaps a single photograph—often developed at Boots. Buyers would frequently travel to view homes with little more than this minimal information.

Today, virtual viewings and detailed online listings mean most buyers explore properties online first, comparing value before deciding to book a physical viewing. John highlights just how dramatically the industry has evolved, with technology now at the heart of how people search for and engage with property.